Let me employ the skills of a Master Sommelier in your business or event and you will see happy guests, more gracious and professional service staff and yes greater profits.

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 Service and Hospitality Training

Conduct service and hospitality seminars with your staff regularly

Create training materials to maintain standards over the long term

Evaluate the service culture of your business and work to increase the customer focus

Work along side your management team on a regular basis to reinforce service standards

The goal of all of these is to create a guest first, me second culture in your business

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Wine, Spirits and Beer Education

 Conduct 1 to 2 hour seminars with the entire staff on a regular interval

Focused education for key personnel that can then be passed down the ranks

Create written materials to inform all of your staff on the items on your menus
to make them an efficient and knowledgeable sales staff

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Wine & Beverage Program Development

Consult with your current buyer to sharpen the current program for greater guest satisfaction

Act as your sommelier and buyer from off-site and spend a pre-determined number of shifts in your dining room to sell, evaluate and train. 

Put world class wine and beverage knowledge to work for your guests and your employees.

Design wine lists tailored to your business and guests while being innovative and interesting both in appearance and content

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Restaurant Systems Development

Create greater profitability through inventory management and pricing models

Renovate inventory systems into electronic inventory tracking through UPC coding

New Dining Room design consulting for greater efficiency of service

Act as anonymous diner to evaluate your quality and submit a report to owner or management concerning the dining experience in all areas

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Private Wine Events

Create an interactive wine diversion for corporate business entertaining

Spoil your friends or family with a private wine experience with me

Add spice to your corporate  retreat or conference with a specialized wine experience

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Private Cellar Management

Act as a buyer for your cellar to focus the content in your desired direction while not ignoring the great gems of the wine world

Evaluate your current stock and make recommendations for future purchases

Create inventory management systems

Inventory value estimates for insurance

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Five Star Retail Wine Club

Six bottles are chosen to suit your specific tastes while allowing the exploration of the ever expanding world of wine.

The club is a partnership between the Galley Gourmet and Five Star Sommelier Services

Click Five Star Wine Club to get more information and to join